{"id":27576,"date":"2026-01-13T09:23:21","date_gmt":"2026-01-13T08:23:21","guid":{"rendered":"https:\/\/wesharetalent.com\/?post_type=tribe_events&#038;p=27576"},"modified":"2026-03-18T09:17:12","modified_gmt":"2026-03-18T08:17:12","slug":"sustainable-journey-mapping","status":"publish","type":"tribe_events","link":"https:\/\/wesharetalent.com\/en\/event\/sustainable-journey-mapping\/","title":{"rendered":"Sustainable Journey Mapping"},"content":{"rendered":"<p>In dit webinar introduceren we Sustainable Journey Mapping: een manier om klantreizen te verrijken met duurzaamheid en maatschappelijke impact. Veel organisaties werken al met customer journey mapping, maar duurzaamheid en klantbeleving komen daarbij vaak uit verschillende werelden. In deze sessie laten we zien hoe je die perspectieven bij elkaar brengt.<\/p>\n<p>Aan de hand van een praktisch stappenplan verkennen we hoe je klantreizen kunt gebruiken om momenten van impact te herkennen, te begrijpen en te verbeteren. We staan stil bij het waarom van duurzame klantwaarde, laten zien hoe je \u2018moments of impact\u2019 definieert en gebruiken voorbeelden om te illustreren hoe organisaties duurzaamheid een plek geven in hun dienstverlening.<\/p>\n<p><b><strong>Wat neem je mee uit deze sessie:<\/strong><\/b><\/p>\n<ul>\n<li>Een\u00a0<strong>heldere introductie<\/strong> in Sustainable Journey Mapping en hoe dit voortbouwt op bestaande klantreis-methodieken;<\/li>\n<li>Inzicht in het\u00a0<strong>verschil tussen beleving en betekenis<\/strong> binnen klantreizen;<\/li>\n<li>Handvatten om\u00a0<strong>moments of impact<\/strong> in de klantreis te herkennen en te benoemen;<\/li>\n<li>Een overzicht van\u00a0<strong>barri\u00e8res en drijfveren<\/strong> die klantgedrag rondom duurzaamheid be\u00efnvloeden;<\/li>\n<li>Inspiratie uit\u00a0<strong>praktijkvoorbeelden<\/strong> waarin klantbeleving en duurzaamheid samenkomen.<\/li>\n<\/ul>\n<div><strong><span lang=\"nl\">Let op: Klik na het aanmelden op de knop &#8216;add to calendar&#8217;.\u00a0De zoomlink wordt meegestuurd in de bevestigingsmail.<\/span><\/strong><\/div>\n","protected":false},"excerpt":{"rendered":"<p>In dit webinar introduceren we Sustainable Journey Mapping: een manier om klantreizen te verrijken met duurzaamheid en maatschappelijke impact.<\/p>\n","protected":false},"author":5,"featured_media":27578,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":[],"_tribe_ticket_has_attendee_info_fields":false,"_tribe_events_status":"","_tribe_events_status_reason":"","_tribe_events_is_hybrid":"","_tribe_events_is_virtual":"1","_tribe_events_virtual_video_source":"zoom","_tribe_events_virtual_embed_video":"","_tribe_events_virtual_linked_button_text":"","_tribe_events_virtual_linked_button":"","_tribe_events_virtual_show_embed_at":"","_tribe_events_virtual_show_embed_to":"","_tribe_events_virtual_show_on_event":"yes","_tribe_events_virtual_show_on_views":"yes","_tribe_events_virtual_url":"","footnotes":""},"tags":[88,113],"tribe_events_cat":[5],"class_list":["post-27576","tribe_events","type-tribe_events","status-publish","has-post-thumbnail","hentry","tag-duurzaamheid-innovatie","tag-klant-service","tribe_events_cat-organisatie-ontwikkeling","cat_organisatie-ontwikkeling","tribe-events-virtual-event"],"acf":[],"ticketed":["rsvp"],"_links":{"self":[{"href":"https:\/\/wesharetalent.com\/en\/wp-json\/wp\/v2\/tribe_events\/27576","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wesharetalent.com\/en\/wp-json\/wp\/v2\/tribe_events"}],"about":[{"href":"https:\/\/wesharetalent.com\/en\/wp-json\/wp\/v2\/types\/tribe_events"}],"author":[{"embeddable":true,"href":"https:\/\/wesharetalent.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/wesharetalent.com\/en\/wp-json\/wp\/v2\/comments?post=27576"}],"version-history":[{"count":1,"href":"https:\/\/wesharetalent.com\/en\/wp-json\/wp\/v2\/tribe_events\/27576\/revisions"}],"predecessor-version":[{"id":27579,"href":"https:\/\/wesharetalent.com\/en\/wp-json\/wp\/v2\/tribe_events\/27576\/revisions\/27579"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wesharetalent.com\/en\/wp-json\/wp\/v2\/media\/27578"}],"wp:attachment":[{"href":"https:\/\/wesharetalent.com\/en\/wp-json\/wp\/v2\/media?parent=27576"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wesharetalent.com\/en\/wp-json\/wp\/v2\/tags?post=27576"},{"taxonomy":"tribe_events_cat","embeddable":true,"href":"https:\/\/wesharetalent.com\/en\/wp-json\/wp\/v2\/tribe_events_cat?post=27576"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}